Coit

Industry: Carpet & Upholstery Cleaning and Restoration Services
Number of Vehicles: 27

Overall Corporate Goal:

Committed to making the world a cleaner, healthier, and happier place, Coit Services strives to provide the experience and people you can trust, as well a continually expanding list of value-driven cleaning and restoration services.

Challenges:

Owner Harvey Siegel and the Coit team saw opportunities to get more productivity and serve new customers, but they needed to solve key business issues to achieve their goals:

  • Providing pre-set routes for each driver’s day and quickly route drivers to urgent calls.
  • Validating how much time each employee spends at a jobsite and length of time spent between jobs.
  • Verifying when cleaning equipment is used and how long it runs.
  • Ensuring drivers are not using company resources to work side jobs on the clock.

Mobile Control's Impact:

Harvey and his team keep Mobile Control’s map up in high traffic areas of the business to keep visibility and productivity high:

  • Mapping capabilities help dispatchers create the best possible routes for the entire day or urgent calls that arise.
  • The Travel & Stops Report helps identify when drivers get to a jobsite, how long they are on-site, and when they leave.
  • Sensors identify when the vehicle’s cleaning equipment is turned on and off, helping to understand equipment life.

Results:

  • Improving productivity opened up work hours, allowing the company to increase revenue by adding 10% more clients each day.
  • Unauthorized use of company equipment ceased, lengthening the life cycle of the equipment and reducing fuel and payroll costs.
  • Coit Services ultimately saved money by turning over staff that had been abusing company policies.

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