Lide Industries

Industry: Manufacturing and Distribution of Storage Tanks
Number of Vehicles: 30

Overall Corporate Goal:

Lide Industries wants to grow its longstanding reputation for building and delivering the most reliable and high quality custom storage tanks in Texas, as well as maintaining the highest level of service to their customers. When Linda Hansen, DOT Compliance and Safety Director, sends a driver on the road, two things are at the forefront of her mind: safety and service.

Challenges:

Lide identified several challenges that needed answers to help them reach their goals:

  • Drivers needed to follow regulations from the U.S. Department of Transportation which mandates the number of hours they may operate their trucks. Supervisors needed a better way to audit and report those hours.
  • Maintenance of their fleet needed to be tracked and managed in a more reliable manner.
  • They needed more insight into driving behavior like speeding, especially with frequently oversized loads that drive across the country.
  • There was no easy way to provide routes for their drivers or identify deviations from those routes.
  • Customers demanded accurate arrival times and updates when plans changed.

Mobile Control's Impact:

Linda and the team at Lide rely on several features to impact their service quality:

  • Real-time location data helps them provide more accurate ETAs to internal staff and customers.
  • The Travel & Stops Report identifies how long a driver has traveled in a specified time period, as well as where and when he traveled.
  • Vehicle maintenance service plans are easily created with automated reminders triggered by time or vehicle mileage.
  • Speeding alerts notify managers of an incident—allowing them to take immediate action on a violation of company policy.
  • Routing tools build efficient routes between stops and Route Replay tools show a history of how well a driver stayed on his assigned route.

Results:

  • Since implementing SageQuest’s Mobile Control system, Linda knows drivers keep to DOT regulations, resulting in safer travel for her drivers and for others on the road.
  • The trucks are better maintained causing less downtime.
  • Customers are extremely pleased with Lide’s accuracy on ETAs.
  • Drivers take the routes assigned by the company saving fuel, payroll hours, and excess wear and tear on the company’s semi trucks.
  • Speeding tickets have been dramatically reduced and the company has the ability to monitor vehicle idle time.
  • If a vehicle is unnecessarily idling, a manager is sent an alert and can notify the driver to turn the engine off.

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