Utilities
Customers count on you to provide the necessities, and they don’t tolerate service disruptions very well. Utilities look to SageQuest’s fleet tracking devices to improve response time and exceed their customer’s expectations.
Rising to the Challenges of Utilities Large and Small
Utilities rely on the Mobile Control fleet tracking device to support them with urgent scenarios as well as improving day-to-day productivity of their field service teams. Our ability to integrate with outage management systems and other workforce applications allow you to apply real-time vehicle location to other critical decision-making information for an objective view on field activity.
Customers demand better, faster service and support or will switch providers.
- Our real-time fleet tracking device tools provide maps, reports and alerts to improve urgent call response times and keep commitments to customers.
High fuel costs are eroding margins and overtime expenses won’t go away.
- Our Travel & Stops Report serves as the timecard for your fleet, tracking hours on the job and miles on the road.
- Our comprehensive suite of reports let you attack fuel costs from every angle with insight on speeding, idling and routing.
The size of the organization and complex back office environment makes implementing new systems difficult and time consuming.
- Our integration capabilities remove the burden from your team for integrating with systems like ARRIS WorkAssure or other work order management solutions.
- Our fast start process provides personal, dedicated support with an implementation specialist.
- Once you’re up and running, our account tools give you complete control to manage your account without a call to customer service.
Systems in place rely on manual input and experience to build a view of field activity that drives policy.
- Our system removes manual intervention to provide the objective view on field activity needed for accurate decision-making.
- Our unique Analytics tools let managers quickly see trends across their fleet or compare divisions to each other.
Unexpected vehicle failures create surprise expenses and customer dissatisfaction; managing preventative maintenance is a huge paperwork challenge.
- Our vehicle maintenance tools replace surprise repairs and their high costs with scheduled service plans and mileage driven alerts you create and control.
