With more than 25 years in the industry, Superior Mechanical is a full service plumbing and mechanical contracting company serving the Washington D.C. Metropolitan Area, offering repair and installation services for commercial, residential and industrial properties.
Plumbing, heating and Cooling, 25 vehicles
I know that it has helped us be more organized and saved us a significant amount of money. Our routing used to be 'willy-nilly' but now we see everything instantly and are able to send our guys where they need to go, easily and more efficiently.
Superior Mechanical wanted to be able to route techs more quickly and efficiently. Before GPS, it was difficult to know who the closest tech was for the next job and there was no rhyme or reason to how techs were dispatched.
Superior Mechanical is currently a customer of Data Basics service management software. SageQuest's custom integration with DataBasics, specifically the fluid integration of work order data, intuitive interface, and effortless setup, set SageQuest apart from other providers.
The ability to integrate it with the Data Basics work order information.
Superior Mechanical's routing is more efficient with SageQuest's 'find nearest' feature. They can assign and route the tech closest to the job, saving time and fuel consumption. Now, customers are happier since they get more precise ETAs and faster response times.
Superior Mechanical has improved routing efficiency by more than 50%, saving them great sums on fuel consumption, payrol and increased productivity.
Using SageQuest allows Superior Mechanical to mark vendor locations on the map which helps get thier guys to the nearest vendor quickly and efficiently, and then back to the jobsite.