Businesses worldwide depend on SageQuest's GPS vehicle tracking solution to improve their mobile workforce's effectiveness.View More Case Studies
Beachwood, Ohio, May 21st – SageQuest, LLC today announced that it has teamed up with C-COR Incorporated (NASDAQ:CCBL) to deliver seamless integration between its vehicle location data with work order management information from C-COR's Mobile Workforce Manager (MWM™), enabling customers to further increase the productivity of their mobile workforce.
"Among the new capabilities provided with this integration, customers using C-COR's MWM can find their vehicles' exact physical location, enabling dispatchers to improve customer satisfaction by accurately identifying the closest technician to a job. Also, field technicians can request and instantly receive turn-by-turn directions for appointments on their handheld devices through the new integration capabilities.
"Adding GPS and reporting capabilities to our Mobile Workforce Manager enhances our customers' daily operations and drives more efficiency and profitability for their business," said Mike Gordish, Product Manager, MWM ™, C-COR. "By combining SageQuest's expertise in fleet tracking with our mobile workforce technology, we're able to offer cable operators a reliable means for tracking and routing, thereby fulfilling their goals to provide high customer service satisfaction."
Along with the added capabilities in C-COR's MWM™, customers can also log into SageQuest's Mobile Control which provides complete maps and detailed reports of vehicle activity with integrated work order information from MWM™.
"Mobile Control uses vehicle based tracking to provide customers an entirely new perspective on the behavior and performance of their mobile workforce," said Dennis Abrahams, President and CEO of SageQuest. "Our unique approach to matching individual work order information from MWM to specific vehicle and technician activity in Mobile Control provides customers the added benefit of easily understanding how a driver's activity lines up to their assignments."
In addition to maps and detailed reports, Mobile Control provides email alerts, automated reports and mileage based vehicle maintenance capabilities.
C-COR enables its global customer base to confidently grow, manage and deliver next-generation products and services to consumers. The Company's integrated access and management platforms deliver highly reliable and flexible voice, video and data, and support quick launch and cost effective scaling of new services. C-COR's common stock is listed on the NASDAQ Global Market (Symbol: CCBL) and is a component of the Russell 2000 Stock Index. For additional information regarding C-COR, visit www.c-cor.com
SageQuest LLC provides GPS fleet tracking and management products that improve the overall efficiency and productivity of any mobile workforce. SageQuest is focused on helping customers reduce fleet costs, increase productivity and improve customer satisfaction. SageQuest's best-in-class solution, Mobile Control, delivers a comprehensive suite of tools through an easy-to-use online interface. For more information on SageQuest, visit www.sage-quest.com or call (888) 837-7243.
Todd Ewing, Senior Product Manager
(888) 837-7243 x 308