« Back to Case Studies Overview

Ohio Concrete Sawing & Drilling Inc.

Ohio Concrete’s core mission consists of developing and maintaining long-term relationships with customers, satisfying its employees and a strong commitment to safety.

Construction, 77 vehicles

I rely on Mobile Control so much more than I expected–it’s something I would not want to be without.

Skip Aston, President
Ohio Concrete Sawing & Drilling, Inc



Free Buyer's Guide for GPS Vehicle Tracking Solutions

See what is available in GPS vehicle management and get tips on how to choose the right solution.

See Mobile Control In Action

Interested in what Mobile Control can do for your business? Get a personalized demonstration and see for yourself.

Print

Challenge:

With a commitment to customers that drivers arrive on time every time, the company needed a way to validate it was meeting its mission. The company also had a high commitment to safety, but there wasn’t an easy way to track maintenance of the vehicles in the fleet. There was no reliable way to validate driver behavior and verifying timecards was difficult.

Solution:

Ohio Concrete Sawing & Drilling implemented SageQuest’s vehicle tracking tool to receive insight into their fleet’s activities:

  • Reports gave the company a complete travel and stops history for each vehicle so timecards could be easily verified against reports to confirm job hours and travel time.
  • Reports also allowed for easier comparison of actual miles traveled versus ‘driver-reported mileage through their fuel card purchase program.
  • Real-time mapping enabled dispatchers to route the most appropriate technician to an urgent job.
  • Real-time alerts let the manager know about an out-of-policy behavior in real time.
  • Using Vehicle Maintenance tools, they were able to track services ensuring their fleet is on-track with maintenance and to prevent surprise repairs.

Results:

  • Managers feel confident they are not paying unnecessary overtime. Additionally, they can better understand job-site time per customer.
  • Discrepancies between the Travel & Stops Report and their fuel card program allow managers to identify patterns where fuel may be purchased for vehicles other than those in their fleet.
  • More accurate arrival times and escalated responses have improved the company’s customer satisfaction.
  • The company now has proof should a driving incident or accident occur as to what driving behavior was happening at the time.
  • Employees who violate driver policy can be addressed quickly and definitively.