Training Programs Focused on Value

Quality training will motivate your team to use the system consistently and effectively. We recognize that training programs need flexibility to match the customer and the team members involved, whether that’s different sessions for different types of users or follow-up sessions that answer initial questions and encourage stronger usage.

For small and medium-sized customers we typically conduct training sessions online using Webex® to make things convenient and efficient for customers with tight schedules or with users across office locations.

• New customer training is included in our base price
• Training can be brief (1 hour session) or more in-depth (2 hour session) or can be split into multiple sessions to allows users time to gain experience and ask more detailed questions
• We actively follow-up with new customers within 60 days of training to ensure they are getting value from the system and answering any questions they may have

For enterprise customers our Implementation & Project Management program will tailor training needs to fit your organization. This typically include on-premise training and "train the trainer" sessions for administrators and key users.