Field Service organizations like yours must focus on delivering high quality service in a fast-paced environment. Whether you need to find the closest technician to a urgent job, validate time cards from yesterday or plan long term resource strategy, Mobile Control is designed to simplify your field service operations.
Businesses worldwide depend on SageQuest's GPS vehicle tracking solution to improve their mobile workforce's effectiveness.View More Case Studies
When the schedule is changing by the hour, how you manage your operations in real-time determines your daily success and long-term profitability. The first measure of satisfaction for any customer is how quickly you respond and how well you meet your technicianís ETA commitment. You also need to understand critical activity as it happens, especially when your reputation is on the line every mile your technician drives on the road. Mobile Control helps you tackle both of these issues.
You are losing business because of poor response time
Our real-time mapping provides a clear view into vehicle location and status.
Put GeoFences around key customers and get real-time alerts when your drivers arrive or leave their locations.
Our Find Nearest feature helps you find the right technician so you can respond to urgent calls with confidence.
Real-time alerts like Late Start let you know when a technician is running behind so you can make an adjustment to save the schedule.
Mobile Control allows you to dispatch technicians from home, saving the time it takes to get to the office and be dispatched back out to the job.
Poor driving behavior is creating too much liability and costs
Stop poor driving before itís too late with alerts on speeding, engine idling, towing and more.
Speeding Reports give you more context to prove or dispute a ticket, or create and enforce a speeding policy for your technicians on the road.
Review accident claims to validate what really happened with minute-by-minute location and speed information.
When technicians are accountable for their daily activity, they become more productiveóitís that simple. The challenge for any owner or operations manager is getting close enough to what really happened on the road and on the job to measure accountability.
You rely on paper time cards for payroll and billing
Reduce overtime by validating hours reported versus real activity.
Bill customers more accurately and resolve disputes easily with objective on-site time information.
Clean up the paper trail and keep accurate hours with Mobile Control. Our Travel & Stops report can audit or replace paper time cards with an accurate view of each stop made and time spent on the road in between.
For owners and managers, the real value of vehicle tracking should be getting past daily activity to see the big picture of activity in the field and make strategic business decisions. Every solution offers a lot of data, but how do you turn that into something actionable?
Managers and executives need insight into the business, but canít sacrifice days to get it
Our Control Center is uniquely designed to do the analysis for you, using a dashboard view of rankings, benchmarks and driver scorecards. Make major opportunities to improve your mobile workforce obvious.