The Right Technician, Right Place, Right Time
Nothing satisfies a customer like having a qualified technician show up on time, but that can be harder to achieve when today’s schedule is constantly changing.
- Our real-time mapping provides a clear view into vehicle location and status, helping you stay current and provide confident ETAs to your customers
- Our Find Nearest feature helps you find the closest qualified technician so you can respond to urgent calls with the right person for the job, ASAP.
- Real-time alerts like Late Start let you know when a technician is running behind so you can make an adjustment that saves the schedule—and your reputation.
When your company name is on the side of the truck, your reputation is on the line during every trip as well as on the job itself. Mobile Control helps you manage your safety reputation in real-time, and your service reputation every day.
- Stop poor driving before it’s too late with alerts on speeding, engine idling, towing and more.
- Speeding reports give you more context to prove or dispute a ticket, or create and enforce a speeding policy for your technicians on the road.
- Proximity Reports show you when a technician has visited the same location multiple times, potentially fixing problems from the initial call.
Find Opportunities to Expand Service
Thinking about how you could expand your business? Mobile Control has tools that will make those opportunities more obvious.
- Use Control Center to find vehicles that average more miles per stop than usual. You could be covering an expanded territory that might need a new office or more resources.
- Improved productivity from your technicians will open up the opportunity to do more jobs with the same resources—either from a larger territory or a new line of business.